Shipping & Returns
Shipping Rates
We charge a flat shipping rate of $8.95 on all orders shipped in the US and
Military APO addresses. All orders are sent priority mail.
U.S. ORDERS OVER $75 Ship FREE
International Shipping Rates
All international orders are sent Priority Mail International and are charged
ACTUAL SHIPPING COSTS, calculated by the weight of the package.
PLEASE NOTE: While Priority Mail is very reliable, The United States Post Office will not guarantee shipping times or arrival dates. We are unable to control delivery times, but make every effort to ensure your satisfaction.
**We are not responsible for orders that have been confirmed as delivered by the postal service as that is proof that we have sent the order and USPS has delivered it to the shipping address.
Shipping Destinations
Currently, we ship to United States, U.S. Territories, Military APO Addresses, Canada, and other
select international destinations including: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and the United Kingdom.
Processing Times
It usually takes 3-5 business days from the time you place your order for us to process, pack and ship your package.
Tracking Your Order
When your order ships, you will receive an email letting you know the package was shipping along with a valid tracking number. That number can be used to track your package in transit. You may also log into your account to track your orders.
Back Orders
As much as we try to keep all items in stock, there may be times when an item is out of stock. If, due to unforeseen events, an item that is ordered is found to be out of stock when the order is being pulled for shipment, the amount of the item ordered will be adjusted before your card is processed.
RETURNS
If you are unhappy with any products you receive from us, you may return them undamaged, within 30 days of the day we shipped them, and we will cheerfully refund your purchase price, in the form of store credit, minus a restocking fee of 15% of the price of the item(s) returned. To qualify for the refund, the product(s) must be returned within 30 days of the original shipment and in the same condition we shipped it. Please repack the products carefully for the return trip to avoid damage in transit. Products that are opened will not be accepted for return.
Problems, Questions, Suggestions?
If you have any questions regarding our policies or an order, please
click here to email us.